{"id":23347,"date":"2025-12-04T15:26:13","date_gmt":"2025-12-04T23:26:13","guid":{"rendered":"http:\/\/jnack.com\/blog\/?p=23347"},"modified":"2025-12-04T17:02:42","modified_gmt":"2025-12-05T01:02:42","slug":"youre-not-crazy-youre-not-dumb-and-youre-absolutely-right-to-give-a-shit","status":"publish","type":"post","link":"https:\/\/jnack.com\/blog\/2025\/12\/04\/youre-not-crazy-youre-not-dumb-and-youre-absolutely-right-to-give-a-shit\/","title":{"rendered":"You&#8217;re not crazy, you&#8217;re not dumb, and you&#8217;re absolutely right to give a shit."},"content":{"rendered":"\n<p>That&#8217;s my core takeaway from this great conversation, which will give you hope.<\/p>\n\n\n\n<p>Slack &amp; Flickr founder Stewart Butterfield, whose <a href=\"https:\/\/jnack.com\/blog\/2015\/07\/19\/we-dont-sell-saddles-here\/\"><em>We Don&#8217;t Sell Saddles Here<\/em> memo I&#8217;ve referenced countless times<\/a>, sat down for a colorful &amp; wide-ranging talk with Lenny Rachitsky. For the key points, check out <a href=\"https:\/\/docs.google.com\/document\/d\/1pfuuii5CdjqoDOyWxVIQp8HVQN1aznxXv1eZufgKLRA\/edit?usp=sharing\">this summary<\/a>, or dive right into the whole chat. You won&#8217;t regret it.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Mental models for building products people love ft. Stewart Butterfield\" width=\"604\" height=\"340\" src=\"https:\/\/www.youtube.com\/embed\/kLe-zy5r0Mk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Visual summary courtesy of NotebookLM:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/jnack.com\/blog\/wp-content\/uploads\/2025\/12\/Infographic-\u2014-Stewart-scaled.jpg\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"572\" src=\"https:\/\/jnack.com\/blog\/wp-content\/uploads\/2025\/12\/Infographic-\u2014-Stewart-1024x572.jpg\" alt=\"\" class=\"wp-image-23384\" srcset=\"https:\/\/jnack.com\/blog\/wp-content\/uploads\/2025\/12\/Infographic-\u2014-Stewart-1024x572.jpg 1024w, https:\/\/jnack.com\/blog\/wp-content\/uploads\/2025\/12\/Infographic-\u2014-Stewart-300x167.jpg 300w, https:\/\/jnack.com\/blog\/wp-content\/uploads\/2025\/12\/Infographic-\u2014-Stewart-768x429.jpg 768w, https:\/\/jnack.com\/blog\/wp-content\/uploads\/2025\/12\/Infographic-\u2014-Stewart-1536x857.jpg 1536w, https:\/\/jnack.com\/blog\/wp-content\/uploads\/2025\/12\/Infographic-\u2014-Stewart-2048x1143.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk\">00:00<\/a>) Introduction to Stewart Butterfield <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=298s\">04:58<\/a>) Stewart\u2019s current life and reflections <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=404s\">06:44<\/a>) Understanding utility curves <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=613s\">10:13<\/a>) The concept of divine discontent <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=911s\">15:11<\/a>) The importance of taste in product design <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=1143s\">19:03<\/a>) Tilting your umbrella <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=1712s\">28:32<\/a>) Balancing friction and comprehension <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=2707s\">45:07<\/a>) The value of constant dissatisfaction <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=2826s\">47:06<\/a>) Embracing continuous improvement <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=3003s\">50:03<\/a>) The complexity of making things work <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=3267s\">54:27<\/a>) Parkinson\u2019s law and organizational growth <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=3797s\">01:03:17<\/a>) Hyper-realistic work-like activities <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=4403s\">01:13:23<\/a>) Advice on when to pivot <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=4716s\">01:18:36<\/a>) The importance of generosity in leadership <br>(<a href=\"https:\/\/www.youtube.com\/watch?v=kLe-zy5r0Mk&amp;t=5194s\">01:26:34<\/a>) The owner\u2019s delusion<\/p>\n","protected":false},"excerpt":{"rendered":"<p>That&#8217;s my core takeaway from this great conversation, which will give you hope. Slack &amp; Flickr founder Stewart Butterfield, whose We Don&#8217;t Sell Saddles Here memo I&#8217;ve referenced countless times, sat down for a colorful &amp; wide-ranging talk with Lenny Rachitsky. For the key points, check out this summary, or dive right into the whole [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,14],"tags":[],"_links":{"self":[{"href":"https:\/\/jnack.com\/blog\/wp-json\/wp\/v2\/posts\/23347"}],"collection":[{"href":"https:\/\/jnack.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jnack.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jnack.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jnack.com\/blog\/wp-json\/wp\/v2\/comments?post=23347"}],"version-history":[{"count":7,"href":"https:\/\/jnack.com\/blog\/wp-json\/wp\/v2\/posts\/23347\/revisions"}],"predecessor-version":[{"id":23388,"href":"https:\/\/jnack.com\/blog\/wp-json\/wp\/v2\/posts\/23347\/revisions\/23388"}],"wp:attachment":[{"href":"https:\/\/jnack.com\/blog\/wp-json\/wp\/v2\/media?parent=23347"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jnack.com\/blog\/wp-json\/wp\/v2\/categories?post=23347"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jnack.com\/blog\/wp-json\/wp\/v2\/tags?post=23347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}