Thanks for all the feedback on this morning’s post about Adobe, Omniture, and (non) spyware in CS3.
In truth, I think I did miss a key point: in this instance the objections seem to center not so much on whether Adobe apps are contacting a server, but rather that the server is named “192.168.112.2O7.net,” rather than something obvious and communicative like “adobestats.omniture.com.” People are rightly asking why that is, and unfortunately I don’t know the answer. I’m way out of my depth on the details of IP addresses, ports, etc., so I hesitate to comment further.
Instead I’ll work on getting some details from people with more expertise. Given where we are in the holiday period, it may take a little time. I’ll post more info as I get it. Thanks for your patience.
This is a great example of why I said that “Adobe could and should do a better job taking security concerns into account.” Even if an application’s behavior is ultimately innocuous, it’s important to be transparent and forthcoming about what’s going on. I don’t want software sneaking around behind my back any more than the next guy does, and Adobe (like all companies) needs to make sure it’s not abusing users’ trust.